EXTENDED ABSTRACT

Introduction

Urban development plans are the main tool of urban planning in Iran, which specify the use of real estate, land and buildings within the city limits through laws and regulations (Tahmasbi, 2009: 20). A city is a living, dynamic and changing entity in the cycle of time and on the basis of space, which is composed of physical and human components and the complex relationships between them and the crystallization of the role and lofty thoughts of man (Mashhadizadeh Dehaqani, 2008: 616). In the way that cities are born, grow and their quantity increases, they grow and change their roles. Following the transformation in the geographical environment, the type of human attitude and thinking, the occurrence of the industrial revolution and ultimately the improvement of living conditions, cities have become the focus of attention (Pourafkari et al., 2001: 2). In this regard, in the current century, a rapid urbanization process is taking place on a global scale, such that every week one million people around the world are driven from villages to urban areas by job and economic opportunities. (Mortensen and Jonsbakrohde, 2012: 4) About 5 decades have passed since the beginning of the preparation of urban development plans in Iran; but despite the extensive experience of the preparers and implementers of urban affairs, in practice urban plans have not been successful in the planned development of cities despite some positive aspects (Pour Ahmad et al., 2006: 167). Urban development plans in Iran and in other parts of the world have not had the appropriate function and expectations of planners, urban managers and people, and often a very small percentage of their land use proposals are realized (Azizi and Shahab, 2013: 1). In general, it can be stated that from the very beginning, the method of preparing comprehensive urban plans during implementation has been criticized and reviewed by experts and implementers, and some people always believe that the plans prepared in Iran do not have the necessary efficiency. Lack of inter-sectoral coordination, a one-sided decision-making system, and the disconnection of the relationship between the plan preparer and implementer. Insufficient knowledge of the areas and development axes, along with assumptions that are not based on complete knowledge of the area under study, have caused the practical and executive values of comprehensive plans to be greatly reduced (Hosseinzadeh Dalir et al., 2010: 138).
Materials and methods
This research is applied in terms of purpose and descriptive-analytical in nature and method. The information required in this research has been collected through documentary, library and questionnaire (researcher-made) methods, which include:
1- Information obtained by completing a questionnaire by citizens.
Since the study area has a large volume and geographical area, and due to the impossibility of studying all individuals, and also in order to ensure the research results and their generalizability to the entire target population, the snowball method has been used to estimate the sample size, therefore 270 citizens who have had education in urban planning and development and urban construction have been referred as the research sample population in the distribution of the questionnaire. For data analysis, one-sample T-tests and Pearson correlation tests have been used in the SPSS software environment.
Based on the questionnaire and the number of items, Cronbach's alpha for the variables under study is 0.791, which indicates the reliability of the variables under study.
Results and discussion
The world today is undergoing globalization. Managers are faced with a phenomenon called urbanization, and today's cities, where almost half of the world's population lives, are considered as complex networks and systems, consisting of components such as citizens, industries and businesses, transportation, communications, energy infrastructure, urban services and other urban subsystems. A smart city that invests in human and social capital and communication infrastructure, including transportation, as well as modern infrastructure such as ICT, which leads to sustainable economic growth and a high quality of life, is carried out through the proper management of natural resources, through the participatory management of the people in it. The issue that this research seeks to address is an analytical study of the indicators of the smart urban governance dimension in Tehran. In this research, after reviewing studies related to the characteristics of the smart city, the governance dimension and its main indicators were extracted. These indicators in the smart governance dimension are: participation in decision-making, public and social services. Each of these indicators has its own variables.
Conclusion
were analyzed to analyze their views on the current status of the indicators. In descriptive statistics, we have paid attention to the collection of statistics through frequency distribution tables and distribution ratios, displays of measuring the tendency to the center (mean) and measuring the dispersion (standard deviation).
Statistical methods of inferential analysis include: One-sample T-test and Pearson correlation test. So that out of 270 respondents to the research questionnaire in this study, 71% of the respondents were male with a frequency of 192, and the highest level of literacy was diploma and bachelor's degree with 59%. Out of the total number of respondents, 186 people, equal to 69%, were employed. The information obtained from the study of effective indicators in the dimension of smart urban governance is as follows; An examination of the components of the participation in decision-making index showed that cooperation between citizens and the urban management institution was at a very low level. Using citizens' opinions in formulating policies and implementing them, as well as the participation of non-governmental organizations, taking into account citizens' opinions, can play the greatest role in smart urban governance and realizing urban development plans. Almost all respondents believed that public participation can lead to increased responsibility, increased decision-making power, and empowerment of the people. The next indicator studied in the research is the amount of public services provided at the city level. The amount of fees collected by the municipality for renovation and the amount of taxes paid by citizens in exchange for public services of the city are important issues in the service index, which, according to citizens with an education in urban planning and development, can play an important role in realizing urban plans and smart urban governance.